Battery swelling can push against the trackpad, keyboard, palmrest and bottom cover and may damage the laptop if use continues.

Common warning signs

The trackpad may become difficult to click, the keyboard or palmrest may lift, the bottom case may bulge, or the laptop may rock on a flat surface.

Immediate precautions

Shut the laptop down, disconnect the charger and stop using it. Do not puncture, bend, compress or attempt to flatten the battery. Keep it away from heat and combustible material.

Replacement and inspection

The correct battery must be matched to the exact HP model and product number. The surrounding case, trackpad and internal connections should also be checked for pressure damage.

Need model-specific advice? Contact our Benowa workshop with the full HP product number and fault description. For physical damage, include clear photos.